A short conversation or form before the first class helps the instructor plan — and tells the client the studio takes them seriously. It also means you are handling health-related information, which in the UK comes with clear rules.
What to ask
Keep it to what changes how you teach:
- Is there anything we should be careful with — ongoing, or just for now?
- Anything that usually helps, or that you have been advised to avoid?
- Pregnancy or recent birth, if the client chooses to share it.
- How would you like us to check in with you during class?
Ask in plain words and let clients answer in their own. Avoid asking for diagnoses you don’t need; “what to be careful with and how” is usually enough to plan a class.
Who should see it
Only the people who need it to teach that client: the studio’s instructors. Not other clients, not shared screens, not group chats. On anything the room can see, show at most “their option” — never the reason.
UK GDPR in one paragraph
Information about a person’s health is special category data under UK GDPR. You need a lawful basis and an additional condition to process it — for many studios that is the client’s explicit consent — and you should store it securely, limit access, and let clients see, change or delete what they shared. The ICO explains it here: What is special category data? This guide is a practical summary, not legal advice.
Keep it current
People change. Give clients an easy way to update what they shared — including “just for today” — and remove what is no longer relevant.
Round Connect Reformer is built around this: clients tell the studio once what to be careful with, update it with one tap, and only instructors see it. Health information is stored only with explicit consent. See Round Connect Reformer →